Senior Academic Counsellor

Job Profile

Job Responsibility :

  • Maintain a Constant Communication Channel with Leads Through Phone, Email, Chat and Social Media During the Pre and Post-sales Processes.

  • Maintain a Detailed Database of all the Interactions with the Leads and Provide Constant Feedback to the Student Experience Manager in Order to Optimize Lead Closure.

  • To Develop and Maintain a Positive Working Relationship with the Students.

  • Handle Sales Team Effectively. and Get Out the Result from Them.

    What We are Looking For?

  • Excellent Written and Spoken Communication Skills (English Proficiency)

  • Strong Sales Bent of Mind, in Order to Understand and Effectively Communicate What Skill Circle is Offering to Its Prospective Students and Close Applications

  • Approachable and Vibrant Personality

  • Ability to Approach Any Situation with Patience and Very Strong Empathy

  • Passion to Deliver the Highest Levels of Customer Service At all Times

  • Must Be a Team Player with the Ability to Work Independently, Prioritize Tasks, and Meet Targets/deadlines

  • Basic Proficiency in Ms. Office Suite (outlook, Word, Excel) is Preferable

  • Personal Attributes and Competencies

  • Demonstrated Intense Customer Focus

  • Demonstrated Highest Level of Integrity, Intellectual Honesty, and Strong Work Ethic.

  • Sharp, Analytical, and Thoughtful. Has Sound Judgment and Ability Solve On the Spot

  • Proven Ability to Successfully Thrive in An Ambiguous Environment and Changing Market Conditions

  • Takes Initiative. Doesn’t Wait to Be Asked. Plans Efficiently While Avoiding Analysis Paralysis

  • Consistent Effort, Intense Commitment, Perseverance and Willingness to Go Above and Beyond When Needed

  • Strong Team Player, Acts like An Owner, and Ultimately Focused On Delivering Results with High Standards

  • Makes Good Decisions When Analysis of Data is Not Sufficient to Reach a Conclusion.

  • 1-2 Years of Experience   

         

          Employment Type : Full Time

          Location : SkillCircle Connaught Place, New Delhi

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